No Worries, We’ve Got You!

We get it—sometimes things don’t work out. Whether the fit isn’t quite right or your pup isn’t feeling their new gear, we’ve got you covered with our 30-day return and exchange policy.

1️⃣ Start Your Return or Exchange

Head to our Returns Center to initiate your return within 30 days of delivery.

2️⃣ Check the Condition

Returned items must be brand new—no dirt, damage, or dog hair.

3️⃣ Ship It Back

We'll send you a USPS label to print. You’ll cover return shipping costs. Once we receive your return, allow up to 5 business days for inspection.

4️⃣ Processing & Refunds

Once approved, we’ll ship your exchange or process your refund. You’ll get email updates along the way! Refunds typically process quickly, but exact timing depends on your payment provider.

Start Your Return or Exchange Here: Returns Center