Cancellation policy
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect full payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a full or partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order partial. See our returns policy for more details on returns and refunds.